Riverside Health Care

WELCOME TO RIVERSIDE HEALTH CARE

Riverside Health Care is a fully accredited multi-site, multi-faceted health care system providing service to the Rainy River District in spectacular Northwestern Ontario. Our health care sites across the District serve a catchment area of more than 20,000 residents in 15,500 square kilometers in Fort Frances, Emo and Rainy River. 

 This is Riverside: 
 A look at our facilities,
 serving the communities
 of the Rainy River District
 (video)

 

 

Fort Frances

Emo

Rainy River

Notice of BORN Ontario Cybersecurity Incident

BORN Ontario is a prescribed perinatal and child registry that is funded by the province’s Ministry of Health. BORN Ontario was the victim of a cybersecurity incident earlier this year and your information may have been impacted. The incident was caused by a vulnerability in the file transfer software BORN Ontario utilized, called MOVEit.

We are among the many Ontario healthcare providers that share personal health information with BORN Ontario related to pregnancy, birth and newborn care – important healthcare encounters that can affect lifelong health. BORN collects data from healthcare providers pursuant to the authority afforded to it in the Personal Health Information Protection Act (PHIPA). BORN Ontario uses this information to identify immediate care gaps affecting individuals, link information to appropriate care providers, perform health system quality assurance, and analyze data for emerging trends.

For specific details about the incident, and to find out if your or someone in your family’s information may have been impacted, please visit the BORN Ontario website www.bornincident.ca

Visitor Screening Guidelines

We remind all visitors to self-screen prior to entering Riverside facilities. People with fever, cough, sore throat, or other flu-like symptoms are asked to not visit unless they are seeking care. Riverside continues to remind the public to practice good-hand hygiene and to be mindful of exposure risks. 

 

 

Riverside Resources

Please feel free to use or distribute the following resources. Please do not place posters on someone's door without their direct knowledge of it.

Self-Screen Visitor Poster for Homes (updated March 20)
Assessment Centre Flyer/Poster

Visitor Restriction Sign – Community Services Use ver1
Visitor Restriction Sign – Community Services Use ver2

Respiratory Hygiene and Cough Etiquette poster - Community or Business

For Business: The Following signs were modified for business use.

Self-Screen Poster for Business
Reminder to Practice Social Distancing
Restrictions for Clients
Restrictions for Shoppers
Restrictions- General

Best Practices – High Touch Cleaning - High Touch Point Cleaning Checklist

 

Trusted Sources of Information  For more information about COVID-19, contact the Northwestern Health Unit at 1-807-468-7109, to or call TeleHealth at 1-866-797-0000. For further information regarding COVID-19, visit Canada.ca

Northwestern Health Unit     (NWHU COVID-19 Update Page)
Public Health Agency of Canada COVID-19 information
Government of Canada Travel Advisory
Ontario Ministry of Health and Long Term Care COVID-19 information

2021-2022 Annual Report 

2021-2022 Annual Report

Our Annual Reports reflect the work we have done together to provide innovative, high quality health care - inspired and deleivered by our team and partners. We invite you to view our current 2018-19 report.

 

Executive Compensation Framework Program - Final & Approved

RHC Exec Comp Program Govt Final Approved Version 2018

 

Comments and Feedback

Riverside Health Care wants to make every encounter with patients and families an opportunity for quality improvement.

Concerns, complaints and compliments are best addressed and resolved at the time and place they occur. If you have a complaint, concern or compliment, contact the person who provided the service or the manager of that area.

If you wish to write your concern, complaint or compliment, please visit our Comments & Feedback page. 

If you are unable to print the brochure, please contact us at (807) 274-4825 or riverside@rhcf.on.ca and provide us with mailing instructions. If you need the information in a more accessible format we can assist you with that as well.