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Complaints, concerns or compliments

We value your input at Riverside Health Care, and want you to have a positive experience any time you require our services at any of our locations across the Rainy River District.

We’re continuously seeking ways to improve, and your feedback is critically important to us.

If you’d like to thank a staff member, please use our compliments form.

If you have a general comment or question, please visit our Contact Us section.

If you have concerns or a complaint related to a recent healthcare experience with us, please fill out the form below and we will respond as quickly as possible.

Thank you for taking the time to share your Riverside experience. Your partnership will help us improve the experience of care for every patient, every time by Caring. Together.

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(IMPORTANT: Do not enter confidential or medical information in your comment.)

If you are experiencing problems with our online forms, or require accessible formats, please download the form to submit in person or by mail (downloadable version) or reach out (link) for assistance.

Riverside protects the privacy of individuals receiving health services in accordance with the Health Information Act (HIA). To properly review and resolve any issues, we work with the patient, or an authorized representative (family member or SDM), to gather and share information about the services received.