Registration Services Now at Front Street Main Entrance : LVGH
July 29, 2025
Riverside Health Care has opened the ground-floor registration area at La Verendrye General Hospital (LVGH), conveniently
located at the main entrance off Front Street.
Scheduled patients, including those attending
Rehabilitation, Diagnostic Imaging, Surgery, Chemotherapy, Telehealth, Laboratory
or Specialist Clinics, are now asked to check in at this main entrance
location.
Registration hours are Monday to Friday, 7:00
a.m. to 3:00 p.m.
Moving registration to the main entrance
makes arriving at LVGH easier and more accessible, giving patients a welcoming
first point of contact as soon as they walk through the doors. This change
reflects Riverside’s commitment to providing accessible patient-centred care
and making every visit as smooth as possible.
Emergency patients should continue to
register at the Level/Floor 1 (Emergency Department) registration area;
however, Riverside follows a “no-wrong-door” philosophy, and clerks at any
registration area are happy to help you.
“We’re excited to welcome patients to the
main entrance registration area,” said Simone LeBlanc, Director of Health
Informatics & Privacy. “Having registration right at the main entrance
makes it simple and convenient for patients to know where to go, helping us
provide a smooth and positive start to every visit.”
“This transition is part of our broader focus
on improving the patient experience,” added Joanne Ogden, Riverside’s Quality
Assurance Auditor. “We want our facilities to be accessible, welcoming, and
easy to navigate. This change is a direct reflection of feedback we’ve received
and our team’s ongoing commitment to delivering care that puts people first.”
Riverside Health Care would like to thank the
community for their patience during this transition and for sharing
valuable feedback on the importance of having registration at the main
entrance. We also thank our dedicated staff for the planning and coordination
that goes into a move like this - their efforts help ensure a seamless
experience for everyone we serve.
Media Reference: Kathryn Pierroz - Communications
Coordinator, Riverside Health Care, 807-274-3261 ext. 4525
Progressive • Integrity
• Caring • Accountable