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Riverside Health Care’s greatest strength is our skilled team of employees with the common goal of delivering exceptional quality health care services across the Rainy River District. We support a safe and healthy work environment where each person is valued, respected and where personal and professional growth is encouraged. We are always seeking dedicated individuals who share our values of integrity, being accountable, caring, and progressive.

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Social Worker – Behavioural Supports


Rainycrest Long-Term Care Home





Salary Scale:

$33.94/hour to $45.24/hour


  • Completion of three year degree in Social Work.

  • Registered Social Worker in good standing with Ontario College.

  • Experience working in Long Term Care homes an asset.

  • Familiarity with the Fixing Long Term Care Act and Regulations required.

  • Sound understanding of Behavioural Supports and working with residents of a long term care facility.

  • Knowledge of NVCI, GPA, P.I.E.C.E.S., U-First! are preferred.
  • Understanding of and ability to implement best practice in dementia, delirium, mental health issues and their effect on persons, families, and caregivers, based on scope of practice.

  • Ability to work with minimal supervision.

  • Experience supporting the lived experiences of older adults living with or at risk of responsive behaviours and their care partners.

  • Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.

  • Demonstrated strong written and verbal communication skills.

  • Demonstrated ability to maintain strict confidentiality.

  • Demonstrated ability to function effectively independently, within a team, with front line personnel, and management.

  • Dependable with a verifiable acceptable attendance record.

  • Proven ability to perform the essential duties of the position on a regular basis.


  • Identify the need and prepare for additional consultation and/or referrals to other services or specialties as required.

  • Helps front line staff working with a resident to use frameworks to assess responsive behaviors, identify causes, formulate, and implement coordinated care plans and therapeutic interventions.

  • Proactively identify training and education needs for the home and coordinates with the Director of Care and the Psychogeriatric Resource Consultants (PRC) to deliver capacity building supports.

  • Provides coaching, mentoring, care planning and/or hands on care in the home within their scope of practice to assist in managing responsive behaviours.

  • Identify the need and prepare for additional consultation and/or referrals to other services or specialties as required.

  • Collaborate and communicate with Residents, family or other external supports. internal Long Term Care home staff, other Behavioral Supports, Psychogeriatric Resource Consultant (PRC), Long Term Care Behavioural Support Outreach Team (LTC-BSOT), hospitals, Northwest LHIN, and other allied health care as required.

  • In collaboration with Nursing Administration assesses the practice and implementation of therapeutic interventions and performance of nursing team members assigned to the Residents presenting with responsive behaviours.

  • Participates in the management of any complaint or performance investigation related to BSO Services in the home in consultation with the Nursing Administration.

  • Maintain and collect service indicator data, statistics and reports as requested for Quality Improvement and as required for organizational reporting to the Behavioural Support Services Program. Participates on the Responsive Behavior mandatory Quality Committee.

  • Review and evaluate the recommendations, treatments and plan of care in consultation with the resident, family and care providers.

  • Initiate and/or participate in care conferences as appropriate.

  • Assess for aspects of risk and intervene as appropriate.

  • Provide leadership, supporting and maintaining the internal behavioural support resource team which will allow for broader internal capacity to manage behaviours.

  • Demonstrated awareness and competencies regarding cultural diversity, including francophone, LGBTQ, and Indigenous-specific considerations

  • Demonstrated resident-family-care partner focus and commitment to the Mission, Vision, Values, and goals of Riverside Health Care, BSO and respective partner agencies

  • Document all findings and interventions in a clear and concise manner in the resident’s medical record.

  • Performs such other related duties as may be assigned.

  • Advocate for and protect the individual rights of all residents.


  1. Human Resource Policies

  2. Department Policies

  3. Corporation Policies

  4. Satisfactory Vulnerable Sector Check

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