Join Our Team

The Registration department has an opening for a Part-Time Clerk I- Registration. The successful candidate must be able to meet the normal requirements of the job and possess the following qualifications:

QUALIFICATIONS NECESSARY:

• Minimum Grade 12, or equivalent education
• Medical Terminology
• Proficient in the use of computer software, including Word and Excel
• Understands and maintains confidentiality
• Effective communication skills, both verbal and written
• Excellent organizational skills
• Effective interpersonal skills
• Ability to act or respond in a crisis situation
• Ability to multi-task; versatile in changing priorities
• Ability to work independently as well as in a team
• Dependable, with an excellent attendance record
• Telephone etiquette
• Demonstrates initiative
• Willing to work shift work
• Physically capable of performing the essential duties and able to work all shifts

BASIC RESPONSIBILITIES:

1. Patient registration.
2. Operate communications systems
3. Provide reception/information services to patients and visitors
4. Collection, preparation, audit and distribution of statistical data for the corporation.
5. Perform basic finance functions.
6. General office duties.

SPECIFIC DUTIES:

Patient Registration

• Perform all inpatient, day surgery, emergency and clinical patient registrations,
• Prepare and distribute daily, weekly and monthly reports generated via Meditech for various departments.
• Assign Health Card Numbers to Newborns.
• OHIP validation follow-up

Communications

• Maintain switchboard operation answering all incoming calls and directing them accordingly.
• Assisting Medical and Nursing staff in contacting tertiary facilities and specialists.
• Maintain in beeper system and page for all on-call Medical, Nursing Diagnostic Services and Maintenance staff.
• Responsible for paging of all Codes.
• Provide information and direction to patients and visitors to the facility.
• Monitor security cameras, alarm systems and nurse-call system.
• Assist Nursing with Ambulance Patch Phone.
• Monitor PHRS (Provincial Hospital Resource system) and communicate pending transfers with the Bed Management Coordinator or their designate

Statistics

• Verify census with Nursing Units prior to midnight make appropriate changes and submit Finance Clerk.
• Data Quality Audits on statistical reports to ensure accuracy.
• Update Critical website
• Maintain ER Activity Report

Finance

• Maintain balance Petty Cash
• Maintain client accounts receivable files
• Prepare and issue receipts
• Prepare WSIB billing cards
• Complete Insurance Forms for Patient Billing
• Note patient charges on account forms
• Prepare adjustments on patient accounts for submission to finance
• Code Responsibility for payment on Outpatient billing copy

General Office Duties

• Receive and follow work schedule/instruction from the Manager, Patient Information Services and as outlined in established policies and procedures.
• Maintain patient telephone and television services.
• Prepare patient charts for Nursing Units.
• Miscellaneous filing,
• Promote goals and objectives of the corporation
• Adhere to the Occupational Health and Safety programs, standards and practices.
• Adhere to policies and procedures of the department and the corporation.
• Adhere strictly to principles of confidentiality.
• Promote continuous quality improvement principles and participate in congoing activities
• Basic maintenance of office equipment and report all unsafe/hazardous conditions, defective equipment, etc. to the Manager, Patient Information Services immediately and/or designate.
• Attend and participate in in-service educational classes, on-the-job training program/workshops, seminars, etc as requested and /or approved.
• Other related duties as may become necessary, or as directed by the Supervisor of Health Records and Registration

RESPONSIBLE TO:

These Part-Time positions is responsible to the Supervisor, Registration.

• Salary as per Union Schedule

CURRENT ASSIGNMENT:

• This position may be required to work days, evenings, nights, and weekends

CONDITIONS OF EMPLOYMENT

Must comply with:

1. Human Resource Policies
2. Corporation Policies
3. Department Policies
4. Health and Safety Policies & Procedures
5. Union Contract