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Riverside Health Care’s greatest strength is our skilled team of employees with the common goal of delivering exceptional quality health care services across the Rainy River District. We support a safe and healthy work environment where each person is valued, respected and where personal and professional growth is encouraged. We are always seeking dedicated individuals who share our values of integrity, being accountable, caring, and progressive.

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Health System Navigator


Community Services


Mental Health and Addictions


Full-time Interim

Salary Scale:

$31.87/ hour to $42.48/hour


POSITION (Title): 

Full-Time Interim Health System Navigator


Mental Health and Addictions


La Verendrye General Hospital

REPORTS TO (Title): 

Manager, Mental Health and Addictions







The Mental Health and Addictions Department has an opening for a Full-Time Interim Health System Navigator position. The successful candidate must be able to meet the normal requirements of the job and possess the following qualifications:


·         Three-year University degree; or three year Post-Secondary Diploma in Health or Social Sciences field or, related discipline.

·         Registered with a regulatory body with the ability to practice psychotherapy and five (5) years’ work experience in the health and /or social work field.

·         Experience working with Indigenous populations.

·         Fluency with Anishinaabemowin is an asset.

·         Clinical experience is preferred.

·         Demonstrated knowledge and experience with opioid and opioid-related addictions, issues, and challenges.

·         Demonstrated knowledge of the health care system and community-based resources found throughout the Northwest region

·         Work experience in primary care is an asset.

·         Knowledge of Informed Decision Making, Patient Capacity, and Patient Rights and Consent for Treatment.

·         Knowledgeable with ASSIST Training, Suicide and Domestic Violence risk assessment skills, Crisis Intervention and the creation of safety plans.

·         Possess highly effective oral and written communication and organizational skills.

·         Strong interpersonal and team building skills.

·         Demonstrated initiative and experience working independently and with minimal supervision.

·         Proven ability to develop and maintain effective working relationships with others both internal and external to the organization.

·         Demonstrated critical thinking skills and problem solving. 

·         Knowledge of, and in compliance with relevant legislation in health and safety and employment, (e.g. OH&S Act and its Regulations, AODA, Human Rights Code).

·         Capable of performing essential duties of the job.


·         Promotes optimal patient and clinical outcomes.

·         Ability to work effectively under high pressure or stressful conditions and to meet multiple competing demands.

·         Become part of a dedicated team who provide health system navigation to a cohort of patients/clients that have addictions to opioid, other substances and concurrent disorders.

·         Commence care in an effort to initiate services and assess for eligibility for patients acquiring applicable resources. Provide assistance with accessing clinical and supportive care services offered in the Rainy River District and its communities.

·         Help to create effective links between appropriate health and social services through assessment and referral.

·         Assist clients/patients to engage pro-actively with community, family and friends through the establishment of goals and inter-agency case. conferences in an effort to promote holistic and autonomous care.

·         In the advocate role, specifically assist to assure that cultural and linguistic diversity are acknowledged and that the mental, emotional, physical and spiritual needs of the patients/clients and caregivers are heard and understood by health care providers.

·         Ensure continuity of care with clients/patients and caregivers in the form of follow-up communication; as required.

·         Ability to function in an Electronic Records system to document care and submit statistical data.

·         Enhance the links between community resources to address the needs of patients/clients and work to monitor, reassess and continually evaluate patients/clients who present in crisis in a dynamic environment.

·         Communicate effectively across interagency, multidisciplinary and interdisciplinary teams.

·         Provide education to health/social service providers in health systems navigation, addictions & mental health issues.

·         Manage referrals for Crisis Response program.

·         Shift schedule may vary based upon operational needs.


·         Consults with the health care team and community agencies regarding patients/clients and caregivers to obtain, provide or exchange information relative to the patient's/client's health care and psychosocial well-being.

·         Works closely with health care team and community partners to identify gaps in service, working towards consistent care.

·         Regularly assist mental health and addictions patients with coping strategies and stabilization while in care.

·         Collaborate regularly with Nursing Director and District Police services in an effort to identify gaps in service and initiate process improvements.

·         Advocate for the mental, emotional, spiritual, cultural needs of all patients/clients on community and hospital committees, such as; the interagency care giver group, human trafficking committee, Situation Table, etc.

·         Travel in the region, as required.

·         Act as a lead to ensure an effective care plan for patients/clients is in place with other care team members by the scheduling and facilitating of case conferences and regular check-ins.

·         Consider and act on both a local and a system level.

·         Demonstrate an understanding of opioid and other related substance use disorders and perform complex care planning and management.

·         Work and communicate effectively in an interdisciplinary environment with a variety of health care professionals, such as; nurses, physicians, social workers, case managers and all other allied health/social service providers.

·         Ensure that all patients/clients have equal and fair access to health care and essential social services and community resources.

·         Connect with the Crisis Response program workers in order to facilitate warm transitions when required.

·         Work closely with clinical teams to effectively manage, collaborate, communicate and respond to patient/client needs.

·         Contribute to patient/client data collection for quality and reporting   requirements.

·         Identify and maintain key relationships with health and social service providers in an environment of competing priorities and demands.

·         Knowledge of legislative requirements, medical-legal issues and a commitment to remaining current on best practice guidelines.

·         Professional and respectful of protocol and confidentiality.

·         Other duties, as assigned, by Manager of Mental Health & Addictions.

·         Participation in daily bullet rounds and consultation with Indigenous Care Coordinators.

·         Facilitate and follow-up on Mental Health Assessment Team consults.


·         This position reports to the Manager, Mental Health, and Addictions.


·         This Full-Time Interim position will commence: As soon as possible.



  1. Human Resource Policies
  2. Corporation Policies
  3. Departmental Policies
  4. Satisfactory Vulnerable Sector Check
  5. Valid Class ‘G’ Driver’s License
  6. Registration with regulatory body



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