Quality Improvement Plan (QIP)

Riverside Health Care is putting patients first by improving the quality and accountability of the services we provide through compliance with the Excellent Care for All Act, which came into effect in June 2010. The intention of the act is to improve the quality and value of the patient experience through the application of evidence-based health care. Quality improvement is an ongoing priority that helps Riverside Health Care continually find new and improved ways of doing things so that we can enhance care for clients/residents/patients, increase satisfaction and achieve even better clinical outcomes.

Our Quality Improvement Plan or QIP is one tool that we are using to help us document and review our current performance in a variety of areas. With this plan, we will be able to very clearly see our targeted areas for improvement and chart our progress.

Documentation

 Please feel free to contact us with any questions you may have or visit www.ontario.ca/excellentcare for more information about the Excellent Care for All Act and its requirements.

Quality Improvement Program

Contact: Coordinator, Quality, Safety, Risk & Privacy - Simone LeBlanc – s.leblanc@rhcf.on.ca